STEP 1
Define a single operational source of truth.
Treat this as an operating decision: define the owner, the evidence required, the acceptable risk, and the measure that confirms improvement.
STEP 2
Reduce hand-off points and unclear ownership.
Treat this as an operating decision: define the owner, the evidence required, the acceptable risk, and the measure that confirms improvement.
STEP 3
Connect every metric to a decision.
Treat this as an operating decision: define the owner, the evidence required, the acceptable risk, and the measure that confirms improvement.
STEP 4
Scale the process only after it is stable and reviewable.
Treat this as an operating decision: define the owner, the evidence required, the acceptable risk, and the measure that confirms improvement.